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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna


November 11, 2023

5  out of  5 rating by Brianna
"EXCELLENT customer service!!! All of my questions were answered and all of my insurance needs were fulfilled in one setting! Mrs. Toni Ward and her team are a pleasure to do business with."
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Caleb Mcanulty

May 19, 2023

5  out of  5 rating by Caleb Mcanulty
"Toni Ward and her team have done an outstanding job, they have gone out of their way to do their part and some. I really appreciate their efforts, doing business with them has been money well spent for me. Thank yall so much."
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Barbie Dobbs

January 31, 2023

4  out of  5 rating by Barbie Dobbs
"Well Toni isn't Jake, but she has been great Her staff have went out of thru way to help me save on my auto insurance."
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Kim Langston

October 31, 2022

5  out of  5 rating by Kim Langston
"Toni has always been a great agent and helped me above and beyond the call of duty. She keeps me updated on everything that is new and keeps me well informed on the things I need to know about! Thanks Toni!"
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Denise Burrows

September 26, 2022

5  out of  5 rating by Denise Burrows
"I've had car insurance with State Farm for over 30yrs. Five years ago I purchased a home and was concerned about the coverage I had, so a year ago I bundled my insurance and changed home owners insurance thanks to Mrs Toni Ward explaining how my old coverage didn't have enough replacement cost(s) if something were to happen to my home. I was pleased with the results she provided."
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Jashaya Gamble

July 28, 2022

5  out of  5 rating by Jashaya Gamble
"Very professional and easy to contact at all times! Best rates as well!"
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christopher bluefort

July 21, 2022

5  out of  5 rating by christopher bluefort
"Wonderful place to buy auto and home insurance from. I really enjoy the service I receive from crystal, she did a great job helping me."
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Christopher Mckenzie

July 13, 2022

5  out of  5 rating by Christopher Mckenzie
"Excellent service from Crystal every time I add, subtract, change, etc. my policy for the last 10yrs. Quick and efficient service. 👍"
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Allie Frick

July 13, 2022

5  out of  5 rating by Allie Frick
"Crystal is my go to Representative at Toni Ward's State Farm office! She is always willing to help. Anytime I call or go into the office I have a great customer service experience! I'd highly recommend this office to anyone...Layna is pretty awesome too, she always wears a smile!"
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Heather McClary

July 13, 2022

5  out of  5 rating by Heather McClary
"Wonderful experience. Crystal is always a HUGE help!"
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Lee Worrell

July 13, 2022

5  out of  5 rating by Lee Worrell
"Simply the best"
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Jay Foxworth

July 13, 2022

5  out of  5 rating by Jay Foxworth
"Every time I need something done with my insurance Crystal makes sure to get it done! Thanks for making getting insurance great again !"
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AS Tuuk

July 5, 2022

5  out of  5 rating by AS Tuuk
"I’ve had nothing but great experiences with Toni Ward and State Farm! Great customer service!"
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Margie Kirk

April 30, 2022

1  out of  5 rating by Margie Kirk
"Would not let me cancel my policy with out proof of insurance with another company why do we need to tell you what company I go to I didn't want you I never actually had your insurance I canceled it before the policy started I still had insurance with another company and you made me pay for the policy through another company send you proof that I had it there should be no issue with getting a full refund because I never had your insurance"
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jaguar 2495

September 12, 2021

1  out of  5 rating by jaguar 2495
"I ordered with contact less. My order said it'll be ready at 6:55. Got there at 7:05, alert the driver's here option. Needless to say I didn't get my pizza until 7:47. That's after me flashing my lights to je noticed."
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sam mckenzie

July 4, 2021

5  out of  5 rating by sam mckenzie
"Great people and customer service"
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Maggie Davis

June 24, 2021

5  out of  5 rating by Maggie Davis
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Lynn Powell

April 12, 2021

5  out of  5 rating by Lynn Powell
"Very friendly and helpful staff ,I love all the girls they are very sweet"
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Jake McKay

January 28, 2021

5  out of  5 rating by Jake McKay
"All the staff are knowledgable and helpful."
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January 27, 2021

4  out of  5 rating by RAYMOND PRESSLEY
"Friendly customer service"
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Shirley Rious

September 14, 2020

5  out of  5 rating by Shirley Rious
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Chadrick Lynch

September 3, 2020

5  out of  5 rating by Chadrick Lynch
"Just a great place for your car insurance needs"
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Deborah Davis

June 12, 2020

5  out of  5 rating by Deborah Davis
"Very helpful"
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calvin elliott

March 10, 2020

5  out of  5 rating by calvin elliott
"Toni Ward is caring and goes above and beyond to help with mutiple insurance needs. What a blessing to have in our community."
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Shirley Mcclary

February 7, 2020

5  out of  5 rating by Shirley Mcclary